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tried all suggested items. changed nothing.

1 Answer

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  • 1 decade ago
    Favorite Answer

    If you are trying to use the New Mail, then you will need to upgrade Active x and Java script. Most older computers are unable to do this, it needs a newer more powerful computer with high speed internet. To return to the classic, click Options, then click Switch to the Classic Mail. You can also click the envelope,Mail at the top of questions and answers to get to the mail screen. Also on the list of services on the homepage there is an envelope for mail. Try signing out and restarting the computer to see if a fresh start helps. If the options menu does not work use this link http://us.mg1.mail.yahoo.com/dc/optout?s%E2%80%A6

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