How do I get rid of this fake anti-virus?

If you can't open any programs at all, then consider telling your parents about it (if you're a minor at least) and let them contact someone experienced who can restart your computer in a cleaned out mode or just reset your computer. This will remove everything that was once put onto your computer (like games, pictures, etc) so consider this to be your back-up plan.

Next time you should consider to use:

AVG (free version) and/or Avast.

These are decent programs that help track down viruses on your computer.

Malware Bytes (an anti-malware program).

To track down and remove 'malware', that's the virus that fills your computer with advertisements.

Hijack This.

If things get really bad and none of your programs can find a virus but you still have problems (like a slow computer for an example). Just run that program, create a log, post it on a PC Help Forum, and an experienced person will help you.

2

try command prompt mode.

u must download, install, update and run a free antivirus first - http://free.avg.com/ww-en/download-avg-anti-virus-... comes to mind (AVG). Alternatives are Avast! and Avira, maybe others I do not know of.

You might have malware (not necessarily captured by the AV) on your computer. Try a free software like SpyBot S&D or Malwarebytes Anti-malware (http://www.malwarebytes.org)./ Again, install, update and run to clean any malware/spyware etc.

do the downloads on a different computer if you cannot complete on this one.

If this worked fine, you might want to stay protected - make sure to keep your AV software up-to-date and the same for the anti-malware. Activate the firewall on your computer (in the Windows options), and you should be fine. You could try to get the full version of Malwarebytes Anti-malware for its IP blocker and scheduled scans/updates options (you can purchase it as a one-time-fee, get a Malwarebytes coupon code shared by other users from http://news.dtcdeals.com/malwarebytes-coupon-code to save at checkout).

Worst case scenario, you will need to reinstall the software on your laptop - the original docs should guide you through that. Good luck!

First: Can you access the internet? If not then you're gonna have a problem. Second: Do you think you can install programs without this virus attacking it? If so then I can definately help you out. Just send me an email with the subject HELP

go to reg edit by clicking start then run, in the box ,type regedit then ok. click edit then find. type the name of the program and if it appears delete it find again and delete until it is gone.

This website should help you get started. http://www.bleepingcomputer.com/combofix/how-to-us... If you need further assistance, I would be happy to do a remote session and fix it for a nominal fee. Here is my profile page with references. http://www.crossloop.com/ccudmb.

smack them really hard.... if your lucky they wont come back