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PC error; 'windows failed to load b/c critical system driver is missing, corrupt'?

*I am not computer savvy.*

so... I restarted my computer after it was being slow and this error came up. other details:

File: \Windows\System32\Drivers\vshnlt.sys

Status: 0xc000025

And it says something about putting a disc in. The only one I have is labeled "Sony Recovery" which is what I was given when I bought the computer so I put it in and of course nothing is happening.

I also cannot use any kind of safe mode - it just keeps sending me back to the black error screen.

I was also wondering that since this is probably going to end with setting it back to factory settings or something like that - I guess I was wondering if that was avoidable as I have expensive programs I bought online and as such have no install discs... so they would be gone forever? (i know it would be smarter to buy discs, but these are only downloadable)

Update:

did restart with disc in - did nothing. of course, the only way i can restart it is by holding down the power button.

2 Answers

Relevance
  • Tony
    Lv 7
    1 decade ago
    Favorite Answer

    restart your computer after putting in disk

  • dieng
    Lv 4
    5 years ago

    hi, you are able to attempt to sparkling up your situation because of the fact right here steps: a million, Please boot your laptop into the put in equipment mode with the XP equipment disk. 2, do not press "enter" while the alternative interface looks, press the letter R key. 3,while what the working equipment is needed, fill one interior the bar, and then press "enter". in case you place the password, form the password and additionally press "enter". 4, enter C: domicile windows on the spot, form chkdsk / p / r (there is area in front of/ p ), first to repair the equipment. Upon ending touch form "go out", take the CD-ROM out, restart your laptop.in case you are able to not get admission to it, you are able to repeat steps a million-3. Then do right here steps. 5, enter: reproduction c: domicile windows restore equipment c: domicile windows system32 config (word area). If it asks you to cover it or not, press Y. 6, go out, take the CD out, reboot your laptop. i think of it ought to has some thing to do with the registry, you had extra helpful look after the registry. that's important to on your laptop. I used RegistryMum to guard the registry and that i think my laptop starts up swifter. i like it.

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