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The Hammer
Lv 6
The Hammer asked in Computers & InternetHardwareLaptops & Notebooks · 1 decade ago

Problem with an HP zv6000 laptop?

I have a 4 1/2 year old HP zv6000 laptop. Back in September I suddenly started having problems and now it won't go past the "windows is setting up" screen during start-up. Is this a hard drive failure or a problem with the motherboard? Also if anyone happens to know, is there a way to remove the IDE connector (the pins on the hard drive that connect it to the motherboard) from the hard drive? (This is what it looks like if you're unsure)

http://bixnet.net/images/NBHD-IDE-Connector.jpg

Any help is greatly appreciated, thanks.

1 Answer

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  • Techno
    Lv 7
    1 decade ago
    Favorite Answer

    1. Reboot, and repeatedly press F10 at the HP logo until the recovery screen appears.

    2. When the recovery screen appears, press "Next" and then "Yes" to perform a non-destructive recovery.

    3. To perform a destructive recovery, click "Advanced" and then "Yes".

    4. After the recovery is finished, the laptop will reboot.

    No you can't remove the pins without damaging the drive.

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