Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

CD Rom drive on laptop no longer recognized?

I have a Compac notebook computer running Windows XP sp3. I don't use the disk drive often but today I put a dvd in the drive and the drive powered up as it should but it wasn't recognised by the computer. I thought the dvd might be faulty so I tried another cd and still got the same problem.

I looked in the device manager and I noticed that the cd-rom/ dvd drive doesn't even show up on the list. Could it be that the driver got erased? I have a driver recovery cd for my computer but thats obviously useless since the drive doesn't work.

Does anyone know how I can fix this problem?

Thank you.

2 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    If you can’t find the right drivers manually I would recommend just getting a software program that can do it for you. There is a program I use which will find drivers for just about all hardware devices. The best part is it takes a snapshot of your system specifications and matches the right driver to go with it. Perform a free driver scan at:

    http://www.best-driver-updater.com/

  • ?
    Lv 7
    1 decade ago

    The needed drivers is in the firmware, it is no long separate.

    Open the Device Manager, and look for the designation, "CD-ROM", click on the plus sign, next to it, it will then open a menu. Click on the device, and chose proprieties. You can then remove the driver, you then reboot, and windows will install the proper drivers from the firmware.

Still have questions? Get your answers by asking now.