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shadowsthathunt
Lv 6
shadowsthathunt asked in Yahoo ProductsYahoo MailAbuse and Spam · 1 decade ago

Virus is Spaming from my Email please help!!!?

Hi Everyone, Im hoping that you can help me out a bit here. A few weeks ago while I was away I had recieved a bunch of emails from a friend whom I had not heard from in months. She NEVER sends emails so when I noticed my inbox full of her messages I didnt open them I just called her. As it turns out, she managed to have picked up a virus or was hacked.

I did NOT open any of the emails, I just deleted them. Aparently all of my contacts are now getting these emails as well as spam from my mail box. Whatever this is, it has gotten through my virus protection and fire wall. Also, all of these messages were deleted directly from my phone and never opened in any way or even viewed (the inbox) from a computer.

Any ideas on what I can do to solve this issue? Thanks!!!

4 Answers

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  • C Wood
    Lv 6
    1 decade ago
    Favorite Answer

    No matter what you remember, you have to be wrong. The virus cannot affect your system unless you click on one of the messages to view it. You may not remember doing that, but you had to have done so if your system is now spamming.

    If you used your phone to check your messages you might have opened one without realizing it.

    You obviously have a virus or trojan on your computer system, so you may have to use one of the online virus checkers. Google for Housecall and go to Kaspersky's virus website as well. One or both will do an online virus scan for you. You should also get a copy of "Spybot search & destroy" and run it.

    cw

  • Psyfi
    1 decade ago

    you need to flush your cache

    then reboot in "safe mode with networking"

    then download spy-bot search and destroy install update and run

    then download ad-aware install update and run

    reboot update your virus checker and run full scan

    should be good to go then

  • e l l a
    1 decade ago

    Try changing your password perhaps?

  • ?
    Lv 7
    1 decade ago

    You should contact Yahoo by filling this form .

    http://help.yahoo.com/l/us/yahoo/mail/yahoomail/ab...

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