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Google issue that has all but stumped me?
It is to do with my mums computer which has Windows XP Home Edition Service Pack 3
On google if you type in a search item it throws up search results as usual and then on most occasions if you select a link even if the link is genuine (as I'm not daft and so don't go for a link that I think or know to be a dodgy link) it comes up document moved redirecting and then comes up with a new website that has nothing to do with the search item or trys to be but clearly isn't what you were searching for!
I have done the following in this order
Reset Internet Explorer
Uninstalled IE8 back to IE6 and then reinstalled IE8
Used Avast boot scan (we use Avast as it is one of the best Antiviruses that is free)
Used Malwarebytes full scan
Installed Mozilla Firefox
Checked and rechecked Internet Explorer and Mozilla Firefox settings
Made sure that Windows, IE8 and Mozilla and anti virus software is FULLY up to date
This issue STILL comes up! short of throwing a brick at the computer I don't know what else i can do to sort it out
Help please, sensible answers only anything that is daft will be reported thank you
3 Answers
- GeorgiaCowboyLv 51 decade agoFavorite Answer
Sounds to me like an infection.
First thing I'd try would be a "system restore" and MAKE SURE you go back beyond where these problems started.
Maybe a highjacker. These things can be nasty.
May need to reset your host file. Do system restore first.
As a last resort, you may need to do a reinstall.
Do you have a recovery partiition on your computer or an XP disk?
If this doesn't work, drop me a line.
- ned222Lv 41 decade ago
Hi I,have had this problem myself and im a microsoft computer technician what you need to do is go to your main search engine page google and type in a download to clean your cache and registry the best fre program for this to type in is cc cleaner free download then with the program anzlize then run the cleaner and remove all tempory files good luck.
Source(s): Advanced Microsoft Computer Engineer & Technician - 1 decade ago
It must be a redirecting virus you have on your computer. Download and cna your computer with these 2 programs itll work perfect afterwards.
Malwarebytes
www.malwarebytes.org
SUPERAntiSpyware
www.superantispyware.com/
