My Dell 6000 laptop will load the BIOS screen then go to black and stay there. Help?

1. Reboot, and press Ctrl + F11 together, at the Dell logo.

2. The Dell PC Restore by Symantec screen will come up.

3. Select "Restore" or use the Tab key to highlight it and press Enter.

4. if you wish to continue, click "Confirm", or use the Tab key to highlight it and press Enter.

5. When the utility is finished, click "Finish", or use the Tab key to highlight it and press Enter.

Or

1. Reboot, and press F8 at the Dell logo. The Advanced Boot Options menu appears on the screen.

2. Select Repair Your Computer and press Enter.

3. Specify the language, and then click Next.

4. Log on to an administrator account, and then click OK.

5. Click Dell Factory Image Restore, then next.

6. Click Yes.

reformat hard drive and restore system software to factory condition.

Click next.

7. When the restore operation is completed, click Finish to restart the computer.

***This will erase all your unsaved data!***

© arou42

This is hard to troubleshoot remotely, but it sounds like Windows is starting to load up, which means it most likely isn't an issue with your motherboard (or video card).

Most Dell laptops have a pre-boot diagnostics which may help troubleshoot the problem. To access this, turn off your laptop, then hold the FN key (by the left CTRL key) and tap the power button. Keep holding the FN key for about 15 seconds.

Dell laptops aren't great, but their warranty support is better than many other companies. Give them a call 1-877-293-1197

once you start up your laptop, wait till there's a show screen with techniques interior the corner. It says issues like press F1 for... or press F2 for...and so on. click the corresponding key for "equipment fix" or something like that. fix the equipment to an earlier date the place it became working. desire that helps!