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MacBook Problems?! Please Read All Below.?
Ok, so, I've taken lots of screenshots and recorded lots of Video Chats I have with my friends, and my computer it being absolutely slow and retarded. And maybe it's because I have lots of documents too, but I cannot take screenshots anymore, and I cannot open iTunes to delete chats, and everytime I turn my computer off, iChat pops up and it's like "iChat will not TimeOut. Force Quit?" or something like that. And then When I open up iMovie or Photobooth, I cannot take pictures or record movies. Like it'll take, then not show up, or the movie will go "1,2,3" then just go right back to the little button. The iTunes not opening says error "13014" and I cannot take screenshots, video chat pictures/videos, and record videos because it says "Screen Capture Failed. The attempt to take a screen capture has faild. The error is: 'Cannot write file to intended destination. Please make sure that the destination folder is writable.' THERE'S MORE PROBLEMS!! Everytime I go to finder to delete some documents, I can't. It won't let me delete them. Like, I will drag to trash, but it's still there - even if I open it again. -_- I tried like this Mac Cleaner thing, I didn't even know it did clean it, but I think it did...Like MacPaw. People said it was safe and good so I tried it. Idk if it actually did it though..but anyways, HELP ME!!! PLEASE!!! My MacBook is only about 2 years old and my brother has the same one but his works like it's brand new! Mine is going crazy! I use mine a lot, but still! PLEASE HELP!!!!!!!!! EXPLAIN IN DETAIL!!! But use easy words I can understand...hahahaha ok THANK U! HOW DO I FIX IT? Please! Best Answer - 5 Stars!!! THANKS (: <3
xx [p.s. sorry the detail is so long...haha]
Oh, and Safari won't add bookmarks, and Google Chrome won't work, and Mozilla Firefox is acting dumb....AND Preview won't show pictures...
2 Answers
- 1 decade agoFavorite Answer
Sounds like a bad situation, but here is what i would recommend.
As stated about, macs do have viruses (just a LOT less of them) so if you are unlucky enough to pick one up, your gonna have some major problems.
Ok, so, on fixing the situation. First off, when buying your mac, did you get the 3 year protection plan apple offers, or if you got it from a 3rd party story (best buy, target, ect.) did you get their protection plans? if the answer is yes, contact your buyer and determine what you need to do to get your laptop repaired.
If you did not buy a protection plan, i would take it into a local apple store, and show them what is happening, they may not be able to just give you a new one or fix it for free, but there is likely options (some costly) that will fix your laptop. Another option to Consider, is if they can't help you, can you get money for a trade in. Selling this laptop my get you a couple hundred that you could put to a new laptop for yourself.
Finally last case is you totally wipe your mac, when you got your mac, it come with a CD that had the pre-installed software, if this kind of thing were to happen. You can wipe the computer totally, and then re-install the software, but you will lose all files, music, pictures, and videos, so unless you have all of these documents saved on another location or on back up files somewhere else, this is a bitter sweat option.
If you do have to wipe the computer, see if there is a cord you can by, to connect your mac to your brothers to save all your lives, you might not be able to do itunes if he has his own (you can only have 1 library per computer user, and i don't know if you can have more then one user on a macbook) but losing photos, videos, and documents can be a major bummer, and possible set back if you have school files that you need. :)
I wish the best of luck too you, also, there may be other options, but I really can't think of much else that you could do. Hope I was able t help!
Source(s): Mac user, computer geek :) - Anonymous1 decade ago
if you can not delete your files, 2 reasons
1 - you have a virus(yes! there are viruses for macs)
2- your registries might be corrupt.
try reinstalling the system or go to your nearest apple store.
PS-im not sure what you call your system files in a mac, but
im used to windows so i called them registries!
