Personal Judgement of this Picture -- USPS postal service?

I haven't received my mail in over 8 days. I am a college student (and have been waiting on textbooks to arrive) and a homeowner (thus we have bills!), so the mail is important! At first they couldn't find my packages, then they found them and said they didn't deliver them because my steps were too icy. Yesterday I told them there was no ice or snow and that I want my mail tomorrow (which is now today). Today comes and still no mail. I call and ask why, and they tell me my steps are still too covered in snow to walk up. So I make them come visit my house to explain.

They stood at the bottom of the steps acting like my steps were far too dangerous to come up to even knock on my door. They told me they think I should move my mailbox down from my house to the bottom of the stairs by the sidewalk. My packages would surely get wet in the snow and rain though, so I am against that. I simply think they are lazy.

What do you think?

Would you DARE travel up those snow covered steps!

http://l17.sphotos.l3.fbcdn.net/hphotos-l3-snc6/hs...