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Windows XP: Getting a black screen when I start up my laptop.?

So I was trying to hook up my laptop to my flatscreen with one of those VGA cables. Couldn't figure out how to do it. Someone said to make sure all my drivers are up to date. So I downloaded some of the latest drivers for XP. then I restarted my laptop, and at first it booted up like normal, then I noticed right before the windows screen is supposed to pop up, it just goes black. NOTHING on the screen. I know windows booted kinda normally cuz I can hear the little chime it does every time it opens. So it's like everything is running but nothing is on the screen. How do I fix this? I took it to the Geek squad and they said they can fix it with the recovery disk, but it would cost $200, and all my info saved in there would be erased. So I'm wondering if there's anyway I can fix this myself? Maybe someway get to keep all my info? Please help.

5 Answers

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  • Anonymous
    1 decade ago

    don't suggest them.ntell, things don't look too good...

    First of all, let me tell you 1 important thing. NEVER update any sound and or graphics card drivers from Microsoft update in XP. 99% of the time they will conflict with other drivers or not be compatible. This was fixed in vista. Next time, try a program like DriverGenius. And usually if your VGA is not working it is not a problem with the driver. You may be stuck but here are some things to try.

    -when windows loads and screen turns blank, press and hold the power button until it shuts off. Then restart and windows will say it recovered from an unexpected error. Try booting from safe mode with networking or any other option. In safe mode, you screen should show but in low resolution.right click my computer and then manage. Click device manager and then eight click your display adapter and then click roll back driver.

    -if all else fails, create a bootoable USB drive like hirens (google search) and boot off that. There are many videos that explain it. Copy all your documents to an external drive. Then, you must insert your recovery disk and reinstall windows.

    I can help you further if you message me.

    All I can suggest is to not waist 200$ on useless tech people. Save some money and do it yourself for free and save your data. Geek squad are amateurs and i

    Source(s): Computer hardware and software professional.
  • ?
    Lv 5
    1 decade ago

    Sounds like it is trying to boot to the external monitor still. You should have a function key and another button to toggle between external screen and the main laptop screen. You could also plug in the VGA cable and reattach it to your TV and see is that works, then use Windows to set the display back to the main laptop.

  • Anonymous
    5 years ago

    Boot your equipment, press F-8 and decision will look of booting from which working equipment. elect fix 7. elect start up up fix. it is going to repair the equipment right away and restart it additionally. in all probability this might fix the OS. OR Boot from XP CD. a million. click on fix decision after boot records and different records loaded. 2. Run Chkdsk command into dos instantaneous. try those. terrific of success..

  • 1 decade ago

    Use a set of system recovery disc and do a system repair.

    Press F8 at start up to enter start options and go to start, right click a blank spot on screen click properties, click settings tab, and reset the monitor settings, click apply and save.

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  • Techno
    Lv 7
    1 decade ago

    Post the make/model and I'll tell you how to access the recovery partition (if present).

    NOTE:Some manufacturers allow a non-destructive recovery.

    © arou42

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