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Brett C asked in Computers & InternetSoftware · 1 decade ago

Dell cyberlink powerdvd missing?

I have a dell laptop, did a system restore a few months after buying it and that was several months ago i no longer have the restore disk. The laptop came with cyberlink powerdvd and i cant get it back. it came with my laptop, it was paid for, and now i can no longer play my blu rays even though i know for a fact the drive works. i searched my issue and all the results keep saying use restore disk or upgrade powerdvd which i cant upgrade because i no longer have it. I refuse to repay for something i already bought. Any help?

Update:

I found the receipt and its right on the receipt, i even found the case the disk was in but i can not find the disk!

6 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    I had a similar problem and was able to get an install from the Dell website.

    Basically, login to your dell account (from the laptop). On your main account page there should be an option for "Download Factory Installed Software (My Dell Downloads)" - select this. If you haven't already registered your laptop you will get a screen where you need to agree to terms and conditions and register it. Make sure you are using Internet Explorer and have it set as your default browser (this was a major stumbling block for me and the registration wouldn't work until I had done this). Once your laptop is registered go back to your main account page and reselect "Download Factory Installed Software". You should now have a list of software that you can download and install, including PowerDVD.

    Note that there is a limit to the number of times that you can download each piece of software. I recommend that you burn a copy to disk in case of future problems.

  • Anonymous
    6 years ago

    This Site Might Help You.

    RE:

    Dell cyberlink powerdvd missing?

    I have a dell laptop, did a system restore a few months after buying it and that was several months ago i no longer have the restore disk. The laptop came with cyberlink powerdvd and i cant get it back. it came with my laptop, it was paid for, and now i can no longer play my blu rays even though i...

    Source(s): dell cyberlink powerdvd missing: https://tr.im/L52QJ
  • 5 years ago

    Dell Powerdvd

  • Anonymous
    5 years ago

    Rosslyn <3

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  • 1 decade ago

    If you lost the disks then you either have to find an alternative or rebuy the software.

  • 5 years ago

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