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Car paint job botched?
Sent my car to a body shop for repair. It is a certified repair shop for at least six insurance companies but not the one that paid for this job.
I got it back and the rear bumper gash looked like it had been bondoed but required additional work, but they chose to paint over it. Also looked like they had painted over debris on the bumper.
The hood had air bubbles and bumps. I had paid out of pocket to have the hood done. In replacing the hood, they had chipped the existing paint on one fender and the front grill.
The passenger door, which they replaced had black painted trim that hadn't been touched and was largely showing bare metal. The door sill had a wad of either bondo or had been welded that wasn't sanded down.
The paint, as a whole, had air bubbles throughout it. On the door, there were large paint bumps coming up. The bottom of the door appears to have been painted over rust.
Upon returning it, they reluctantly agreed to repair it and give me a rental car. But, as I mentioned to the assistant manager when he said they'd fix it and buff it all out, that would remove a lot of the clear coat. His reply was that it's clear coated three times.
Even if they fix it and make it look right, if they remove much of the clear coat, am I right that the paint job won't last as long?
Won't do any good to talk to my insurance agent as it's not my insurance paying for it. That's because the accident wasn't my fault. The paying insurance company is one in the U.S. that has that silly woman in white that acts like she's taken one or two many anti depressant pills.
The adjuster for that company said that they paid this shop to do the work and their responsibilities end there. She was unsympathetic because I chose a shop that wasn't in their network.
5 Answers
- 1 decade agoFavorite Answer
to fix painted parts, the clear coat has to come off.
if they do it right, everything will be sanded down, re-primer-ed, and re-painted to match factory specs, then a new clear coat goes over the top of everything.
if they leave you without clearcoat, or in any way do work which is questionable or unsatisfactory, get mean and hard with your insurance agent, and have him carry that force on to the shop.
- ?Lv 71 decade ago
You're right, and I'm afraid you may be on your own with this one.
The assistant manager may be right, buffing may not remove all the clear coat.
Since you chose to take it to a shop that wasn't on your insurance company's approved list, they most likely will not want to help.
You can go back and try to speak with the shop manager civilly about this problem and let them try and repair it to your satisfaction.
If that doesn't work, you can take it to small claims court (which isn't that big of a deal) and probably get financial restitution so you can take it to a good paint shop.
- Anonymous1 decade ago
You need to talk to your insurers if you are dissatisfied with the work. I have to say that it would have been wise to use your insurers recommended paint shop as they may have done a better job and your insurers would be more enthusiastic in supporting you.
- ?Lv 45 years ago
maximum shops have photos of the artwork they have completed on the wall of their save. good shops even have before and after %.. bypass to three shops on your community, check out their artwork, and get some estimates.
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