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Windows 7 keeps on crashing every time I put in a CD/DVD with some software on it that I am trying to install.?
Every time I put in a CD/DVD into my computer it will just crash and the blue screen will come up then my computer will restart. It lets me burn to CD/DVDs but if i put in a game or something like that it will just crash, so it means that i can not install any games or any bits of software that i want to install on to my computer.
It is fine when I first put in the CD/DVD but as soon as it starts to read it and it starts spinning faster that is when my computer crashes and the blue screen comes up then my computer restarts. When I first installed Windows 7 this did not happen and then one day it just started playing up.
Why does this keep happening and how can I solve it?
Any help would be grate thank you.
6 Answers
- Anonymous1 decade ago
Remove Malfunctioning Shell Extensions
The term 'shell extension' refers to the right click items that we see when we right click a drive or a file in My Computer. Often third party software installs their shell extensions. Errors with these shell extensions result in Windows 7 64 bit crashes.
Check your Operating System Files and Replace them
If your system files are unauthorized modified then Windows 7 64 bit crashes can occur. Start scanning your system files and replace them with their original versions. You need to insert the operating system installation disc to undertake this process.
1. Click Start and then Run.
2. Type SFC/ ScanNow.
3. Press ENTER.
Delete the Registry Junk
The registry entries modified in improper ways cause Windows 7 64 bit crashes. Repairing them and removing the registry junk may resolve this problem. Download a Registry Cleaner software such as McAfee secured Reginout to perform this process and fix the problem.
Scan the System for Viruses and Remove them
A virus infected to your computer harms the system files and configures the registry improperly. Scanning and removing the viruses infected to your computer may fix this problem. Use a good antivirus software.
Replace the RAM
Windows 7 64 bit crashes if the RAM is not functioning properly. In such a case, Windows 7 will crash and restart automatically. Remove the existing RAM and check your system for two days with a new RAM installed, if possible.
Restore the System to an Earlier Date
Restoring the state of your operating system to an earlier date may fix Windows 7 64 bit crashes. Use System Restore to do so.
1. Click Start.
2. Type System Restore and press ENTER.
3. Click Next button and follow the instructions on your screen.
- 1 decade ago
Problem may be AutoPlay. Put the CD in, and before closing the tray, hold down the Shift key. If that works, then you may need to disable it permanently or until you can repair Windows / replace your CD drive.
- jetterLv 45 years ago
easily win 7 has a Default function of Writing DVD/CD itself , no better S/W required. in basic terms you could insert sparkling Disc, and could replica All documents to that distinctive disk rigidity... Then burning CD option will spotlight on computing device window, in basic terms click on that option, the cd writing technique would be finished ....
- 1 decade ago
Mail me your system details and your present hard disk space in your OS drive.I think that this may be caused because of your heavy installation on OS partition that causes your computer to crash use Tuneup utilities(latest version) to solve this issue.Hope this helps!
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- Anonymous7 years ago
Ehm..
A good burning software you should try is Ashampoo. It's one of the best free options available. Free download here: http://j.mp/1lAUPir
It's a must have program.
Hope it helps.
- Sasha WhitefurLv 71 decade ago
The drive may be drawing more power, than the PSU can supply. What PSU, do you have/