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How to regain my yahoo email account back?

Okay, so my mom was stupid enough to give some hacker my password to search through my emails to see if I was doing anything wrong. I told her it was a stupid idea and that the person would steal my account, but she said I was lying and hiding something. One month later when I get my computer back she said the person said nothing was on it (OF COURSE) I try and log into my email account and viola, my password has been changed. The secret questions haven't, but I was stupid enough to make fake answers to all those questions(I was in 5th grade when I made that account, ive had it for a very long time.) I figured out the first one, but the second one i'm stuck on. It's which street did you grow up on, I put sesame street blah blah stupid stuff and still no. :( the person changed the backup account to whatever theirs is at hotmail.com. Please help, how can I get it back?! Parents know nothing of hackers and computers. :(

2 Answers

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  • Anonymous
    10 years ago
    Favorite Answer

    Go to this link where you are told exactly what to do in case your password doesn't work or you forgot it: https://edit.yahoo.com/forgotroot/

    If all else fails, send a mail describing your problem to account-security-help@cc.yahoo-inc.com. Or call Yahoo: 1-408-349-1572 (office hours), explain to a customer service person what happened.

    About parents not knowing about hackers and computers: don't be too quick in your judgement - the person answering you happens to be a feisty little grandma who definitely knows her stuff, and so do quite a few of her silver surfer friends...;-)

  • ?
    Lv 4
    5 years ago

    are you able to log in? if you'll, i propose you pass and difference the pw. if you happen to are not able to log in considering they converted your pw, i suppose you'll do forgot pw and they are going to ship you an trade password to the trade e mail deal with you furnished for them and you'll difference it. If now not, attempt to touch yahoo.

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