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is there a new virus out there?

my gf's laptop has a 64 bit and a 32 bit internet on it she can not access the 32 bit or any of her files, tried to run a scan but will not open, the 64 bit will let her on facebook but that is about it, any info would be helpful as to what is going on,

3 Answers

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  • Lucky
    Lv 5
    10 years ago
    Favorite Answer

    For one there are thousands of viruses made every day...

    Two your problem is so vast and important you might as well just reinstall windows.

  • 10 years ago

    restart laptop in safe mode with networking, i think its f8 on start up, once there download superantispyware and malwarebytes, update both and run full individual scans, afterwards, restart normally.

  • DrDave
    Lv 7
    10 years ago

    Why would it have to be new?

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