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Whats wrong with my iTunes?

I have never had a problem with iTunes, until now. Every time I try to pull it up on my computer, it says, "A problem caused the program to stop working correctly" and it makes me close the program. It also says data execution prevention has caused iTunes to shut down. What is causing this and how can I get iTunes back on my computer? I've tried deleting the program and downloading it back again a few times, didn't work. Are there any other solutions? Thank you in advance.

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  • 10 years ago
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    It sounds like either you are not totally deleting the entire program or that there is a conflicting program maybe using the same basis of software as Itunes uses. So, depending on what type you have, I only can help sorta with PCs. Go to your Control Pannel and Chose Programs. Look for the program that holds Itunes and chose to earse it all. If that hangs up you may have mistakenly erased only a section of the software and you may have to get more help than I can offer. The little that I can.

    Now, if its all gone for sure nothing will show up when you type in Itunes on your search window. If something shows up check it out. Make sure that its not being used in Itunes. You can check the date that it was loaded as a basic test. Same as the last date you previously loaded Itunes you may need to track it down and see just where that is being used.

    Now here is the fun part. Normally when I would erase and load tunes I would just load it back to C drive and let it do its thing. Not any more. When I want I tunes on my laptop I use a Disk to download the program and demand that it be loaded using my download Wizzard on my laptop to see if my Wizzard catches anything wrong. The first time I did this was when I found out that I had erased only part of that program and a part was still stuck in my computer causing the problems.

    I would give this a try and track your results. Good Luck.

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