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my rights to misleading webpage,?
i purchased and paid for a quantity of screws. on the webpage it clearly says these screws come in packs of 4 which should have been a total of 80 screws. i received my screws in the post and counted only 40 i have since contacted the company and they said they have made a webpage mistake (error) and they only come in packs of 2s i am not happy about this where do i stand,
i have printed the page off where it clearly says packs of 4.
1 Answer
- ?Lv 710 years agoFavorite Answer
Thats a breach of the sale of goods act
You entered into a contract to purchase based on the advertised quantity
They failed to deliver that quantity (its irrelevent whether its a mistake on the website)
You can contact them and demand they fulfil their side of the contract. You can also tell them that their website says its a total of 80 screws and your purchase was based on that quantity.
(Also if its less that 7 days since you received them, you can notify them that under the distance selling regulations you are returning them for full refund of ALL the mount you paid them) .