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Can a mailman refuse to give you your mail if you are standing right there as he puts it in the mailboxes?
I ordered a christmas gift online through UPS. The tracking number stated it was delivered, but I did not see the package in the lobby ( since it's a secured building packages are usually left in the lobby.) I didn't see the package there so I called UPS to report that it shows status delivered but I don't see it in the lobby.
They said they have UPS Innovations mail and it was sent to the local post office of USPS. So now I called USPS, the clerk who answered was rude and said to call back in the morning. So I call back in the morning to speak directly to the mail carrier and he stated, I delivered the package and left it in the lobby. If it's missing, not my problem.
So the next day, at 3pm I saw the mail carrier and politely asked him where exactly did he leave it in the lobby. He was really rude and just shrugged me off while he was putting in mail in the multiple mailboxes ( it's an apartment building.) While the main mailbox door was open (the kind where you can see all the mail from everyone) I noticed my package was stuffed into the mail box (to my relief) and asked him if I could have the package right now. He stated rudely, "I don't know who you are." So I said I can run back upstairs to my apartment and grab my driver's license. He then rudely ignored me and said I can't give you your mail without the mailbox key and you can open the box yourself. So I stated my roomate has the key but that is my package. He then refused and said to talk to the property manager. Was what he did right? I was willing to prove I was the recipent with my driver's license. I will never work with USPS ever again if it can be avoided and stick to FedEx.
To the 2nd answer, that doesn't make any sense how you state you should be glad he protected the mail when he just stated and initially stated prior to seeing the actual package in the mailbox that it was initially left in the lobby? So why did the local post office lie and say that the packages were left in the lobby? Why do they leave packages in the lobby and not have anyone formally sign for it, stating it's okay to leave the packages out in the lobby because it's a secured building. He could've just said instead that it is inside the mailbox instead of lying that he left it in the lobby and for me to get terrified it's stolen. Ridiculous.
Most of the answers don't make any sense? Doesn't anyone ever read anymore? I already stated it was initially supposed to be through UPS and IS A package that is SUPPOSED TO BE SIGNED FOR. The USPS carrier LIED and stated it was LEFT IN THE LOBBY. How is that SECURE and PROTECTING MY PACKAGE if he LIED and said it was LEFT IN THE LOBBY ONLY for me to find out RIGHT IN FRONT OF MY EYES AS the mail box was OPEN THAT IT WAS SHOVED IN THE MAILBOX.
12 Answers
- ?Lv 79 years agoFavorite Answer
Yes he was right. He is required to deliver mail in the mailbox and is under no obligation to hand it to you personally. It is not his fault that you didn't have your mailbox key. Keep it on you next time.
- ss27Lv 69 years ago
They won't give you the package if they don't know who you are since they can be held liable for giving mail away to someone who it doesn't belong to. The issue is that they know people get their mail every day, and it is suspicious when someone is overly concerned about getting their mail before the mailbox is locked. You probably were just so concerned about the package that you made him suspicious. Plus, he doesn't have the time to sit and wait for you to go get your ID. If you had your ID with you he might have given it to you but the whole thing just looked suspicious to him. You should be glad that your mailman is so protective over ensuring that everybody gets their mail.
Add:
You need to do research. First off most UPS packages don't require signatures anymore. Besides that ALL UPS innovations packages are delivered by the post office. It is a discount service where UPS handles the package up to the last city and then USPS delivers it. None of these deliveries have signature requirements. Besides that, even if it was left in the lobby, my point stands because he took effort to make sure it was locked up when he saw it was left there. However, the more likely case is that UPS put a crappy description of the location (which they do all the time). Also, if the boxes are in the lobby of the apartment building, UPS would put that it was left in the lobby.
As for the issue of my argument that you should be glad he took care, you should. He wouldn't release it to a person that he didn't know, with no ID, and without a mailbox key. You should be THRILLED that he didn't give you the package since if he did give you the package he would have been breaking federal law. You may be aggravated, but if USPS policy was to give it to anybody who says it is theirs, there would be tons of missing packages.
- raina_vissoraLv 79 years ago
First of all... yes, he has the right to deny you the mail if you cannot prove your identity (as mail theft is a federal offense, and he is bound by his position to prevent it when possible). And no, he doesn't have to stand around waiting for you to go get an ID... and in fact, in most apartment building, there is a policy of no key, no mail, and the carrier could get fired for violating that policy.
Second... the package was supposed to be signed for per UPS requirement, as I understand your post. UPS is no the US Postal Service, nor are they affiliated with USPS. Once a package leaves USP handling and is passed on the USPS handling, all bets are off.
Third... your carrier likely delivers to several hundred addresses every day, many of which are apartments. The odds of him remembering the exact circumstances of delivering *your* package are slim to none. I doubt he lied... he probably simply assumed that it was a standard delivery and he left it in the standard place.
- Anonymous5 years ago
Have some fun with your junk mail instead. Open the mail,get the postage paid envelope out,put some papers in from other junk mail you have gotten and send it back to them. That way they are charged for it. The mailman is right,the only mail that can be returned is first class mail. All the mail you refused before just got tossed in the trash at the post office.
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- MJLv 69 years ago
First of all I apologize on behalf of the National Association of Letter Carriers if you were treated rudely. As far as actual rules go the Letter Carrier was correct in not giving you the parcel if you did not have ID at the time. I know that's not what you wanted to hear but he was covering his own butt and yours in the long run. Should this have gone smoother? No doubt about it. But please try to have some pity in your heart. At this time of year Letter Carriers are running around like chickens without heads because of holiday volume and each Letter Carrier can have over 1000 customers to deliver to every day. Don't worry I'm sure your Letter Carrier will get his sanity back soon. LOL. Merry Christmas!
Source(s): Letter Carrier for 23 years. Moderator of http://groups.yahoo.com/group/PostalWorkers - 7 years ago
HELLO I WAS LOOKING FOR MY MAIL FOR 8 DAYS I ORDERED AN PRODUCT OFF LINE NEVER GOT THE PACKAGE SO I CALLED THE POST OFFICE BECAUSE I CHECKED THE TRACKING AND IT SAID IT WAS DELIVERED ,SO I SPOKE TO THE MAILMAN AND HE SAID HE GAVE THE PACKAGE TO SOME GUY THAT WAS KNOCKING ON THE DOOR WELL WE DIDN'T KNOW THE GUY AND I GUESS HE TOOK THE PACKAGE WHO IS RESPONSIBLE FOR MY PACKAGE?
- WRGLv 79 years ago
Actually they can get in trouble for not putting in the box even if you are standing there with your hand out. It is postal regulation that mail is to be delivered to a proper receptacle.
Source(s): My mailman had a supervisor ride along with him a few weeks back and he wouldn't hand me the mail as he normally does. He told be why the next day. - Anonymous9 years ago
No worries the federal postal service is filled with people over the age of 40 with IQs sub 30 and the younger people hired have IQs sub 20 so it makes sense that they'd find a way to not only mess up your delivery but also inconvenience you as well. Also asking for advice from yahoo answers will only get you more of the same just so you know for future reference. Visit 4chan.org for all your advice and answers.
P.S. Top contributors comment is retarded and this is mfw I read it > http://www.aura-core.com/_upload/111209/4real.jpg
Source(s): My father is a mail man for the USPS and he tells me this happens all the time. - Anonymous9 years ago
hes correct, messing with someones mail/tampering is a federal crime. after he drops off the mail, the intended recipient or whoever picks up the mail is responsible. basically hes culpable if he gives it to you directly, you could fake an ID for all he knows.
- ZachLv 79 years ago
He was right. His job is to fill mailboxes. His job isn't to hands you your mail and verify you are who you say you are.