Why can't I call my local bank branch ?

As someone who worked at a large bank I can tell you this: about 90% of the inquiries that people have regarding their accounts, can be handled by the customer service department. the other 10% are things that you would have to actually 'go' to a branch for: applying for loans (though this can also be done online), cashing a large check, and a few other things. There are the odd instances of: "I left my keys on the counter" or "I want to talk to the girl who cashed my check this morning".

Bank branches are basically 'stores' - their job is to sell (new accounts, loans, etc). By routing your call to a customer service line, the bank employees can spend more time selling.

Remember: banks are in business to make money...not to make friends and cowtow to people just because THEY want to speak to some one locally. If you get the answer to your question, then be satisfied.

1

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yes your local branch will most definitely have that many 1's and 5's..its the higher denominations you should reserve but only if you need a high amount (over $5,000) an inch thick stack of 1's is prob only gonna be about $100.

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Probably because they don't want to be bothered with you. Why don't you transfer your account to a bank that does?

because they don't want to hear you ***** and moan