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Dvd drive not working, help, 10 points for an aswer?

Basically it was working all day long, and I inserted a CD (which format is definitely being supported, as it was working before) and suddenly it says that I should insert a disc, which is in the DVD drive. Tried many other discs, so it is definitely not a problem with a disc.

Also, I have tried to use Miscrosoft Fix It and all it said was that the device is OK, and the drive is empty, or disc is not supported... which is bullshit... what should I do now? Help

1 Answer

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  • Anonymous
    9 years ago
    Favorite Answer

    It's quite probably a dirty laser lens. Buy a lens cleaner disc from any good music or computer store and follow the insructions. If this fails the drive may be dead. You can buy a CD/DVD burner now quite cheaply,and they are simple to fit. Just make sure the jumpers on the back are set the same as those on the existing drive. Only two cables to unplug and replace it's a 10 minute job. Hope this helps

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