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Laptop DVD/CD-RW drive will read DVDs, but does not recognise most CDs -- any ideas what's wrong?
In 2006, we bought a Fujitsu-Siemens laptop, Intel Celeron M processor, with Windows XP installed (now updated to Service Pack 3).
Up until around November last year, the drive read almost everything we put in it. In late December I noticed that it had started refusing to recognise many (but not all) CDs that it had previously played without problems. The drive whirrs and clicks, but won't read the disc (and when I go to the D-drive in 'My computer', it tells me there is no disc loaded). I have tried various game CD-ROMs, music CDs, and video CDs, all of which work fine on other machines (including Macs).
The drive will still happily read DVDs (thankfully!), and it will also write to CD-Rs (and read that information). The device drivers are correctly installed and updated, as far as I can tell. The Windows device driver troubleshooter was no help and Microsoft's DVD drive 'Fixit' download didn't fix the problem.
Not sure if this is relevant, but we have Kaspersky anti-virus, and renewed the licence in late November.
Don't mind buying a new DVD drive, but there's no point doing so if this is a software glitch.
5 Answers
- Anonymous9 years agoFavorite Answer
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- 9 years ago
It could be a firmware error in that case unless your good at computers and know how to flash there is nothing you can do.
but another problem could be just the drivers even updated there could still be a problem so try to reinstall them with older drivers see if this will fix the problem.
after that try and use a disk cleaner as it may be dirty disks dirt that you may not even see. make sure the disks that don't read are also clean and have no damage cracks scratches ECT. also try a lense cleaner
if at that point nothing works then it would be better to replace the drive.
Source(s): I am a qualified ICT technician - Anonymous5 years ago
I have seen a Panasonic drive that would do one mode or the other. When you change type of disks used you had to addictive and deactivate some software switches and reboot the machine. But unless this is a OLD Panasonic drive I would say that you should be able to do both. On a new PC I can say that most modern DVD-R/W’s will write all formats.
- 9 years ago
The problem is not with the software, its with the drive itself...
all these DVD Drives are spoiling very soon, my drive got damaged within 1 year after i bought my computer, my drive doesn't read DVDs but it reads CD's...
Now its not reading anything...
All these CD/DVD Drive manufacturers are not maintaining a standard. So we all are getting these problems.. Not only mine almost all of my friends drives got damaged..
Source(s): Personal Experience - How do you think about the answers? You can sign in to vote the answer.
