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is "Security Shield " a part of the Norton anti virus program?

had problem with internet explorer freezing up and not responding , wasnt

sure what the problem was so did a complete reboot/ restore and then

reloaded files from back up , it worked ok first thing this morning

for about 1/2 hour and then started getting messages from " security

shield " that computer is infected and directing to a web site to pay

money for it , is security shield a part of norton anti virius which

was on computer from store , the other anti virus probram from the big box store did not reload from back up and " securuity shield " not letting me install

I can't find " security shield " in my list of programs to un install and the program isn't allowing me to open any other programs now

so is security shield a real anti virus program or is it a part of the virius / scam program for bilking money from people

open to suggestions / advice

thanks in advance

Update:

system is windows 7

Update 2:

I'm also getting a message from " Norton " that it's preforming backgroung checks , but no idea what it's doing or if its found anything

5 Answers

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  • ?
    Lv 7
    9 years ago
    Favorite Answer

    you must immediately remove Security shield from your pc,it is a rogue anti virus,run a complete scan with Norton and hope it detects and destroy that malware,or download Malwarebytes free and run a complete scan.---if you can, download Norton power eraser and run a scan with this powerful program (if Norton does not detect Security shield)

    Source(s): experience
  • 5 years ago

    2

    Source(s): The Best Antivirus Software : http://moveantivirus.com/?yyuO
  • ?
    Lv 4
    9 years ago

    Security Shield is a fake antivirus and not a Norton software. Folow this guide: http://www.bleepingcomputer.com/virus-removal/remo...

  • 4 years ago

    AVG is particularly solid, used it for an prolonged time on my laptop, no longer something undesirable as ever got here approximately to it. undercover agent Bot is likewise an somewhat solid one, in case you have it paired up with AVG it is maximum probable the appropriate unfastened anti-virus application. undercover agent Bot gets into the laptop archives and selections out the nasty ones, mutually as AVG scans the archives to ascertain each little thing is thoroughly destroyed that would desire to harm your laptop! McAfee isn't what its cracked as much as be. I used it and it suggested each internet site I went to became a virulent disease and each and every time I solid a working laptop or laptop cookie it actually freaked out! All web pages plant a cookie on your laptop, in case you get rid of it, the internet internet site won't artwork. in case you as quickly as you lof out of say G-Mail it incredibly is cookie is destroyed. in case you destory a yahoo cookie, you get logged out.

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  • ?
    Lv 5
    9 years ago

    security shield is the fake rogue virus

    install comodo killswitch and end its process

    then install free malwarebytes update it and perform scan.

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