my Windows Security popped this up...I don't know what to do.?

Question

"To help protect your computer, windows web secure kit has detected Trojans and is ready to remove them"  Then there is a box..that says "remove all"  But when I click on it to remove them  a box pops up that says..."what do I want to do with "setup.zip"....open, save or save as.  WHAT IS THAT?  Nothing happens...the trojan viruses are still there.  How do I remove them? Can anyone help?

Anonymous · Accepted Answer

Whatever is saying that IS the malware, and is trying to install itself. Take these steps:

1. Run rkill, just download to the desktop, and double click the icon. No need to install. Read the description, not much to read. Delete when done, you can't update it:

http://www.bleepingcomputer.com/download/anti-virus/rkill

2. After rkill has run successfully, install, and run a full scan with MBAM, it's free. Decline the free trial on install, you should keep this program.

http://www.techspot.com/downloads/4716-malwarebytes-anti-malware.html

Then update, and run a full scan with your AV.
You should now be clean.

Wide Glide · Answer

Malware Removal Guides

BleepingComputer
http://www.bleepingcomputer.com/virus-removal/
Malwarebytes’
http://forums.malwarebytes.org/index.php?s=e52e262fd771387c237e1747119a7449&showforum=39
What the Tech?
http://forums.whatthetech.com/index.php?showforum=97&prune_day=100&sort_by=Z-A&sort_key=last_post&topicfilter=all&st=0
Geeks to Go!
http://www.geekstogo.com/forum/forum/121-malware-removal-guides-and-tutorials/page__prune_day__100__sort_by__Z-A__sort_key__last_post__topicfilter__all
Microsoft
http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/how-to-get-rid-of-malware/ba80504b-61f1-4d71-960f-b561798b7b42
S!Ri.URZ
http://siri-urz.blogspot.com/
Basic Malware Removal Guide
http://vmsar.wordpress.com/basic-malware-removal-guide-2/

Anonymous · Answer

Actually it is the virus itself that is warning you....about a virus ! A popular fake security suite that prevent you of virus infection and suggest you to buy the software.

go to http://www.eset.com/us/online-scanner/

this is a well-known anti-virus that can scan online your computer and remove this crap. It will take a while though, maybe an hour or so.

While it is scanning, check for prices and get a good anti-virus, not the free ones that offer only very basic protection, and you will not get this anymore

Anonymous · Answer

HI THERE IS LOTS OF WAYS TO STOP THIS , BUT ARE PAIN AND YOU DO NOT SAY WHAT Security soft wear you have on computer . I would just do full reinstall of the computer ,which will clear all rubbish off .but remember to save your work and bits you want , it will take you 3 hours to do the lot and up dates

Dirty Dave · Answer

Close everything. This is a ploy that gives you a virus and then asks for money to remove it. Close your browser go offline and then run an ativirus scan. When you're done, update your anti virus software and scan again.

gur_1981 · Answer

don"t know what anti-viruses program you have 
but
free ones from download.com are Avast or AVG, 

run a boot time scan, avast has it and it is free

a boot time scan will run before most all programs start and then will attempt to clean your computer

Anonymous · Answer

This is spyware. Start in safe mode with networking on a wired connection. Wireless will not do this. Download the free scanner from http://malwarebytes.org and run a full scan.

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my Windows Security popped this up...I don't know what to do.?

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