How do you fix the blue screen of death?

Question

So my computer started getting slower and while trying to load Microsoft essentials it went to blue screen of death. Sadly this most likely makes it worse i turned off computer and I'm in safe mode now. In normal mode it just is super slow and when i click on the internet it just says it crashes. What do you think is the issue and how can i fix it?

T J · Answer

It does sound like a virus or malware. While in safe mode with networking, download Malwarebytes from  http://www.malwarebytes.org/ and run a full scan. Do the same with a good antivirus. If MSE doesn't work, then pick another one, as there are quite a few good options out there. Here is an article that talks about things to consider when choosing AV software - http://www.auslogics.com/en/articles/what-is-the-best-antivirus-software-2012/
When you are done scanning an removing threats in safe mode, boot into normal mode and repeat the scans.
Hope this helps. Good luck!

Bassman1 · Answer

Do a system recovery / restore putting it back to factory this writes over the old operating system and every thing on the hard drives main partition drive C even the bugs/virus's. Use the built in system recovery or the recovery disc set made for the computers and operating system.

Anonymous · Answer

Sounds like a virus. Boot up in safe mode with networking and run virus scans.

? · Answer

Do a system restore to an earlier date like the day before that issue occured. If that fixed it, try reinstalling your application.

ksp12286 · Answer

usually when you get the blue screen of death he best thing is to restart your computer but if you keep getting it the best idea is to reload your operating system with the recovery disk if you don't have one you can get one from your computer company for about $21.  NOTE: if you do reload your operating system it will delete EVERYTHING.

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How do you fix the blue screen of death?

5 Answers