Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

when i open my computer, it won't continue to the desktop..?

so i have to reformat it.. the problem is i still have important files from my computer and i have to save it from my external hard disk.. how can i get the files and save it? this happened before and what i remember is the technician got it from dos prompt or safe mode.. i really cant recall.. please help.. thanx!

3 Answers

Relevance
  • 9 years ago
    Favorite Answer

    if you want to see your files but dont want to reformat just enter it to safe mode press f8 in bios while loading the windows then you can see a option that says safe mode choose that . after that you can access your files .

    if that doesnt work , try to repair your windows. insert your windows disk (installation disk) then press enter , wait for a second and the repair word will appear choose that . this wont format your hard drive , no files will be deleted .

    sorry for my english :)

  • 9 years ago

    oh no! if you "reformatted" it, then you have erased those files.

    If you haven't done so, stop what you are doing, DO NOT REFORMAT.

    Here is how you can get those files. You can take out the hard drive, then turn that hard drive into an external hard drive, then connect that to another computer. It will function like how external hard drives does. You can access the files then save it to the other computer.

  • For Window PC, Press <F8> boot into <Save Mode>, may able to save your desktop.

    For Window PC, look for "Files and Settings Transfer Wizard"

    Click <Start>, <Programs>, <Accessories>, <System Tools>, <Files and Settings Transfer Wizard>

    or

    Open <My Document>, Right Click the Folder <Copy>, Open your USB External.., Right Click <Paste>

    Done

Still have questions? Get your answers by asking now.