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iPhone 4S on Verizon used over 2GB of data in 10 days?

Brand new iPhone 4S with a 2GB data plan through Verizon has gone beyond 2GB of data in only 10 days.

The phone has only a few apps, none of which use a lot of data.

Printed off data log through Verizon's website and it shows 5 instances out of 10 days where data usage was marked at over 100MB at one time. These 5 instances make up nearly 1GB of data.

Verizon has been unable to determine why data is being used so fast but they are still trying to charge overages for the excess data used.

Has anyone else had this issue?

Update:

Apps have been closed to avoid any unnecessary data use. Switching to a new carrier is not a solution to this issue as cancelling a contract and starting a new one would cost quite a bit of money.

Looking at the times that data was being used, many of them are during hours in which the phone was not being used at all. Data was being used despite nobody using the phone. I realize that a phone will send/receive data even when not in use but it should be sending 300MB of data.

3 Answers

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  • 9 years ago
    Favorite Answer

    Go to Settings>General>About>Diagnostics & Usage. If automatically send is checked, your phone is sending data to Apple on a daily basis and it's a very large amount of data each day and you're paying for the data charges. Make sure Don't Send is checked.

    Additionally, since you don't have an unlimited data plan, you should keep the phone set to wifi and only switch it over to 3g when you need 3g service.

    Source(s): iPhone owner
  • 9 years ago

    Go through sprint, they're cheaper, and the data is unlimited. Or go to your task manager and close your apps when your not using them. Double tap the center button and hold down one of the icons until it gets the minus sign above it and close all of them. This will also help save your battery life.

    Source(s): I have an iPhone
  • 4 years ago

    no... texting is a factor of your TEXTING plan... yet whilst your "loose texting"... like Kik, Textplus, aim, Google communicate, MSN msger, yahoo msger, imsger etc..... then your employing information... yet basically like KBs at a time... for you, thats like 5 x 2kb = 10kb an afternoon.. x 30 days = 300kb... so in a undesirable month.. a million MB... that .001% of 1GB... you have been chatting with a moron! iphones and androids are consistently hook up with information... if its on, its on cyber web/information! Media track and video streaming, online radios, video chat, online gaming, are the biggest killers of information plans

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