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Why are my videos running slow and clicking and skipping? I have charter cable internet?

Everything else is running fine. what's up and how might I fix it???This is mostly for the online videos like Youtube and stuff.

Update:

My speed is fine I went to speak easy speed test http://speakeasy.net/speedtest/

So it is not an internet issue. Also it is NOT my computer clicking it is any video I try to play. And what's a video card?

3 Answers

Relevance
  • Anonymous
    9 years ago
    Favorite Answer

    Hello Maggie W.,

    My name is Abby Catron, and I am a Senior Social Media Specialist for Charter. I am sorry to read that you are having trouble streaming videos online. Here is a link filled with helpful information: www.charter.com/troubleshootinternet. If you have any additional questions, please feel free to reach out to us directly. Here is a link to the Charter Social Media Team webpage with all of the ways that we can be reached: http://www.charter.com/Umatter2Charter. If you choose to email us, please put “CharterAbby – Yahoo! Answers – Maggie W.” in the subject line so that I can keep an eye out for the e-mail.

    Thank you,

    Abby Catron

    Senior Social Media Specialist – Charter

    http://www.charter.com/Umatter2Charter

    http://community.charter.com/

    Source(s): Charter Employee
  • Anonymous
    9 years ago

    The reason is your internet speed may be low

    so you can also try download that video from youtube and then try watching in your computer

  • 9 years ago

    possible reasons

    -internet connection

    -ram

    -video card

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