Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Yahoo! mail on stuck on loop?

I've tried getting into my yahoo mail account for the past 15 minutes and when I get on there, I get a "Welcome to the new yahoo mail" message. I click 'accept' and it reload, giving me the same message. When I click 'no' my browser tells me its not a valid link.

So basically, its looping until chrome tells me that the site is stuck in an infinite loop. What can I do?

14 Answers

Relevance
  • 9 years ago
    Favorite Answer

    You're not alone....I'm having same problem. Another fine example of how things by Yahoo are put online WITHOUT testing first.

    I've tried to report it but "feedback" is also locked up, as I imagine there are thousands of dissatisfied email users.....

    hang in there.....

  • 9 years ago

    Happened to me in the middle of trying to send a lengthy reply that I was working on for half hour.

    isitdownrightnow.com says it is up and running fine. Must be related to specific accounts. I tried accessing emails from my phone but it says I have to log back in and won't accept my password now.

    Update: isitdownrightnow.com says it is down for everyone now.

    (ironically the website "downrightnow.com" is down also)

    Update again: It is back up, different color, different page. I cannot beleive Yahoo shut me down in the middle of sending an email to change my yahoo page. Obviously, I already don't like it :)

  • 9 years ago

    Oh, well that's good to know. I figured it was probably on yahoo's side of things.

    Really frustrating to be in your email one second, do something on another for a couple minutes, and go back to mail to find it stuck in this loop.

  • Anonymous
    9 years ago

    This worked for me so may be worth a try,... I connected using a mobile app on an android phone which allowed me to read and reply to emails and then I logged back into my account on the pc and it allowed me to accept the new terms,... may be worth a try as mine is now working fine.

    Hope this helps,

    David

  • How do you think about the answers? You can sign in to vote the answer.
  • 9 years ago

    no answer either but i was literally on my yahoomail account half an hour ago and i went to log back in to see if i had a response from a conversation i was having and it keeps popping up the terms of service and regardless if you say i accept or no thanks you cant access your email

    also i cant used my android phone to access yahoo mobile either. Complete bull

  • 9 years ago

    Clicking "No, Thanks", to allowing Yahoo to spam you based on what they read in your emails, doesn't work either.

    Who's the genius that decided to roll this out in the middle of the day?

    Ever heard of a maintenance window?

    "Yahoo! Mail is now even faster, safer, and easier to use." --irony.

    Follow this link to opt out of the targeted spam:

    http://info.yahoo.com/privacy/us/yahoo/opt_out/tar...

  • 9 years ago

    Same problem here. Nice of Yahoo to give us advance warning. Now I cannot access my emails, one of which I am awaiting urgently today.

    Where is our explanation/apology??

  • 9 years ago

    They might be being hacked, i noticed a lot of other issues with them that just sprung up. busted links, now "my yahoo" is being directed to the UK. Theyd better be on this &%^*&!

  • 9 years ago

    Yep, I'm stuck too! Was just in sending and email and this pops up! Come on!!!

  • 9 years ago

    i got the same, its just a waiting game im afraid, mine has come back, but if the problem persists give them a ring

Still have questions? Get your answers by asking now.