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Loss of vcr dvd recorder?
Took a vcr dvd recorder into a local nationwide electronic store to be fixed cost was $150.00. Took it home and tried it out it still had problem took it back. Went back a few weeks later to see if fixed, was informed it was damaged in transit and could not be repaired and they offered me $90.00. This would be a loss to me of $40.00 and my machine. Can i demand they replace it or am i just out of luck. The original price was $399.99
2 Answers
- 9 years agoFavorite Answer
They should definitely have to replace it. That's wasn't your fault. Considering it's a nationwide chain, too, not just some sketchy place. Try to solve it at the store level first, then call their customer service, then a letter/fax, etc. Just keep going. They'll give in eventually.
Source(s): Customer relations experiences with Apple, McDonald's, Wendy's, and my local pizza chain - Anonymous4 years ago
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