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my laptop keeps freezing and I put it in sleep mode can anyone help me?

the yellow light is not there

1 Answer

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  • Bob
    Lv 7
    9 years ago
    Favorite Answer

    Hello, You could try shutting it down and when you start it up press F8 repeatedly until you get a screen with the option to boot to the Last Known Good Configuration. Try this first and see if it makes a difference. A second way to get there.

    Start Menu->All Programs->Accessories->System Tools->System Restore. Choose the most recent date before the encountered problem. If it doesn't work, try the next date.

    To get a good accurate answer give the brand, model number, installed operating system of the laptop when asking a question as all PC's are not the same. Hey, I enjoyed your question, I am a retired computer technician. I hope I have helped you...

    Source(s):

    CompTIA A+ Certified Computer Professional

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