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What to choose daily routine tasks or incident (situation) management?
How do you think in a situation when a company need to decide what to spend money for and there are two alternatives:
1. to automate daily routine tasks
2. to automate incident management
What this company should choose? What it depends on?And why?
1 Answer
- Olga ZLv 49 years agoFavorite Answer
I think that it is more important to automate incident management because routine tasks can be solved during the daily operations and they usually do not have a decisive influence on the success or failure of a projectю. At the same time the lack of organization in the work with incident tasks can result in great negative aftermath. One of the best current solutions is Comindware Tracker. Thanks to its flexibility and automated workflow which can distribute tasks itself.
Source(s): http://www.comindware.com/tracker/
