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Are all of the groups experiencing message delivery delays?

My group - Shared Crosses - has been experiencing message delays for days now. Some messages are taking upwards of 24 hours to be delivered to the individual inbox, regardless of the IP they use.

2 Answers

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  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Hi Mohmlady,

    I'm sorry to hear that your group has been experiencing delays in group email delivery. Our Engineering team is currently looking into this issue. If you would like to aid in our investigation, please contact Customer Care via our Help form at:

    http://io.help.yahoo.com/contact/index?locale=en_U...

    You can submit a request on this issue by selecting Groups as the product, Sending and receiving messages as the category, and set preferences for group email delivery as the subcategory. In your help request, please provide:

    - The full headers from the latest email delayed by an hour or more

    - Is the issue affecting all members in your group?

    I appreciate your patience as we investigate, and apologize once again for the inconvenience.

  • 8 years ago

    i face exactly the same problem

    the delay is long and ven some members do not receive some mails

    today i received an ansser from Yahoo customer care that i find a bit SHOCKING

    This answer took 1 week to come, and it means i have to send a new complain to an other link, and it will take one week more to receive an other answer

    i think yahoo tease us ! a yahoo group is not based on US or ENGLAND ! myself i am in FRANCE !

    Hello Dil,

    Thank you for contacting Yahoo! Groups.

    On behalf of the Yahoo! Customer Care Team, I would like to apologize for the delay in answering your email.

    We are sorry that we cannot help you with your questions since our system indicates that you signed up for Yahoo! Groups under the yahoo! US Terms of Service (ToS). For help with these questions, please contact our United States colleagues using the English US help pages:

    http://help.yahoo.com//l/us/yahoo/helpcentral/

    We apologize for any inconvenience this may have caused you.

    Thank you again for contacting Yahoo! Groups.

    Regards,

    Monica

    Yahoo! Customer Care

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