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Seiy
Lv 5
Seiy asked in Computers & InternetSecurity · 8 years ago

Virus or malware infection?

I've used Spybot, Malwarebytes, and other security software, still getting popups It's not even show up when I run these programs. What else can I do?

Update:

Ocassionally a new tab opens to some adertising site, also in the bottom corner of each browser, a bout of pop-ups appear, like "Speed up upir PC and random ads on the other corner.

6 Answers

Relevance
  • Ed G
    Lv 7
    8 years ago
    Favorite Answer

    Some malware is really tough to remove. In fact the only way they can be removed is manually. You need to find out what is on their and then look online for help. You can post at this site for help.

    http://www.bleepingcomputer.com/forums/f/55/spywar...

  • Shaun
    Lv 6
    8 years ago

    Don't forget to scan for rootkits on the system, since rootkits hide the presence of malware, you may need to get rid of the rootkits before Malwarebytes Antimalware can detect other threats.

    You need to download tdsskiller for this.

    Go to the following website from another computer

    http://support.kaspersky.com/5350

    Click on "How to disinfect a compromised system".

    Click on tdsskiller.exe to start the download

    Transfer TDSSKiller to the infected computer via USB

    Run a scan using TDSSKiller,

    Make sure that clean option is selected, if there is no clean option for a detected rootkit, choose skip.

    Click on continue

    Reboot when it asks you to.

    Rerun Malwarebytes Antimalware again.

  • 8 years ago

    What is the pop up that you are getting?

    Go to Start - Run and type in msconfig Then go to start up and see if there are any blank entries in there... if there are deselected them, hit ok and restart the computer.

    If this isnt a virus... are you on a web browser (chrome IE firefox) is your pop up blocker turned off?

    Try these... hopefully everything is working.

    Source(s): IT Specialist for 4 years
  • 8 years ago

    Install a Internet Security software like norton internet security...and update virus definitions, scan whole computer.

    Source(s): lytebyte.blogspot.in
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  • 8 years ago

    Get Avast or Kasper sky

  • ?
    Lv 5
    8 years ago

    Run this specialist tool from Malwarebytes, report any findings

    http://www.malwarebytes.org/products/mbar/

  • Anonymous
    8 years ago

    Download avast! it's the best free antivirus.

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