Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

account hacked & locked. cant remember password. alternate email doesnt work. need to supply new email. how?

i need to supply my new alternate email so i can get my password to unlock my old account as i am travelling overseas at the mo and all my travel documents are locked and i cant access my flights. HELP pleeeeeeeease

2 Answers

Relevance
  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Hi Jen,

    Sorry to hear about your account being locked. This sounds like an issue best addressed by our customer support team. They can be reached at:

    http://io.help.yahoo.com/contact/index?locale=en_U...

    Please submit a request on this issue by selecting Yahoo! Accounts as the product, password and sign in as the category, and unable to sign in as the subcategory.

    Note: Be sure to completely fill out the help form so that the support team has all of the information necessary to assist you.

    I hope this helps resolve the issue!

  • 5 years ago

    an identical component got here about to me this weekend, could no longer undergo in innovations question answer precisely and no telephone get admission to the two, seems this got here about to others besides. WHY? additionally, my alt digital mail became into Hotmail, which does no longer exist any further!!!!!!!

Still have questions? Get your answers by asking now.