Something is wrong with my laptop?

Question

I have an HP envy 4 touchsmart my computer has beats audio. When I go to HP utilities on my computer I have three options to go to, customer support, HP cool sense, and beats audio the beats audio logo isn't there instead it shows the logo for Microsoft movie maker, but no beats logo? Why are the logos mixed up, if someone can please help I would appreciate it please and thank you easy ten points

Bob · Accepted Answer

Hello, HP support Forum this site will help with your problem or problems, and information that you may need...
http://www8.hp.com/us/en/support-drivers.html 
                                                                                                                                             F-11. This will take you to a HP support window, click system recovery. It will take some time to complete...

This site is very good for computer...
http://h10025.www1.hp.com/ewfrf/wc/softw… and click CHECK NOW it will do a lot of repair for you and you just wait for it to finish...

Creating Recovery Discs and or repair disk, Saving a Recovery Image to a USB Flash Drive in(Windows 7). Just go to back and you can do it there.

Call hp pre-sales support  @ 800-752-0900 
Call technical phone support @ 800-474-6836. 

Wire less printers    Hi,
 
Pleae download and run HP Print and Scan Doctor utility which should resolve most of 
printing issues.

http://www.allaboutprinters.biz/
 
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-106151-2&cc=us&dlc=en&lc=en...=


 Hey, I enjoyed your question, I have worked as a technician most of my life,  I hope I have helped you... 
  Good luck... 

CompTIA  A+ Certified Computer Professional

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Something is wrong with my laptop?

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