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i forgot the answer of yahoo secret question and i cant enter my email. what should i do?
i know my Yahoo ID and password but it keep asking me to verify ID by answering the secret question which i forgot the answer.
also i dont remember the alternative email used
This is not my alternative email which used when registering to yahoo email
phone is not an option
4 Answers
- Anonymous8 years agoFavorite Answer
Go here: http://io.help.yahoo.com/contact/index?locale=en_U...
By clicking on the link above you'll get to see several drop-down menus.
Click "Yahoo Account" in the 1st,
click "Password and Sign In" in the 2nd,
click "unable to sign in".
In the 4th explain in a few words the problem you have with your security question and alternative account.
- JiniLv 68 years ago
Yours account may be blocked due to security reason.
To restore your account, go to Yahoo help page: http://io.help.yahoo.com/contact/index?locale=en_U...
If no luck then contact Yahoo via: http://help.yahoo.com/l/us/yahoo/ysm/ts/contact/co...
You can also call Yahoo Tech Support at below numbers:
1-408-349-3300
1-866-562-7219