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Explain the importance for an organisation to balance the needs of its customers against its own limitations?

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  • 8 years ago
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    an example would be a manufacturer who can only, at maximum, produce XX goods so wouldnt want a marketing camapign to grow customer demand over this production figure. Setting custoemr expectation is key - people will wait for the latest apple products but they know in advance they are going to - its not just bad planning.

  • 5 years ago

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