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Are doctors in breach of patients' confidentiality, data protection or privacy?
By giving receptionists authority to ask about your health are doctors breaking some medical code of conduct or professional ethics. As no doctor in his or her right mind would ask me what is my problen in a crowded reception room, neither should the receptionist. I understand the need to save time and money and to separate emergencies from the non-urgent but it should not be at the expence of treating patients with dignity and a little respect for their privacy.
Should GPs have a private room or a sound proof cubicle for such assessments before going in to see the doctor and should the person doing the assessment be at least a nurse.
4 Answers
- Anonymous8 years agoFavorite Answer
It is ethically wrong... and im sure receptionists do not have the right to ask... If a receptionist asks you what is wrong with you, you should just say that it isnt anything to do with them.
- ?Lv 78 years ago
The receptionist should not be asking what you are there for. It's obvious you are there to see the doctor, not her. Now, if it is over the phone, that's different. She needs to screen things for the doctor or figure out how much time or tell you go to the emergency room NOW.
No one should be asking you in the waiting room what you are there for. I think I'd flat out ask her when she got her medical degree and go sit down.
- Anonymous6 years ago
It is a balancing act among competing factors. It could be helpful to patient throughput for some preliminary formation to be on the chart ready for the physician's eyes. There is a problem of too much verbally stated information to be within earshot of other waiting patients. Some efforts really are being made to reduce that by perfection is elusive. Trying to solve that by putting everyone further apart competes with demand for and cost of space. Time for medical personnel and for patients to get from place to place within the hospital or clinic. Time is precious, and patient load makes delays cumulative. Space is precious, in money of course, but also where the expansion of a hospital campus would require land that the surrounding community is using.
- IvanLv 58 years ago
well you can refuse to tell her if you want, tell her its a matter you will discuss with the doctor and the doctor only
