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Why does Amazon give instant gift cards after a claim?
So I filed a claim because I didn't receive the correct items in the mail. Well actually, there was NOTHING in the letter except a receipt. After I filed the claim, Amazon immediately offered a gift card. How is this even rational? People could easily abuse the system and file claim after claim just to receive a free gift card.
1 Answer
- 8 years agoFavorite Answer
This is not an Amazon exclusive thing, a lot of businesses give out free gift cards to wronged parties; this gives the customer a reason to keep using the service, and as this may not seem like a smart idea, it works, and they end up making profit from doing this a lot more than they lose from it, and I'm sure they know it is a system that can be abused, but it still leans in the favor of Amazon to do this.