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yahoo password trouble?
anyone else having issues with their yahoo passwords? the only way to get into my email is to do the password reset every day, the new password never takes. when I goto sign in it says im signing in from an unfamiliar device and askes for a security question I filled out in the 90s and cant remember the answer to. when I do the password reset it wont let me change the question cause it requires a log in. any ideas?
1 Answer
- Anonymous8 years agoFavorite Answer
As long as you aren't able to answer the security question, you will keep having problems. So you need to try and recover it, here's how...
To contact customer support directly for assistance, you should fill out a Help form at:
http://io.help.yahoo.com/contact/index?locale=en_U...
Select "Yahoo! accounts" as the product, "password and sign in" as the category, and "unable to sign in" as the subcategory.
2: To protect your account from similar problems in the future, you should set up your second sign-in verification, here are the details: http://help.yahoo.com/kb/index?locale=en_US&y=PROD...