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How can Yahoo Mail work on an old browser?
I can't update my browser because my Operating System is too old for the update, meaning all the buttons within Yahoo Mail do not work. I can only see my emails, not act upon them - can't reply, can't delete, can't compose, etc. and there is NO help from Yahoo automated answers that send me in circles. Really unimpressed with their so-called help centre. Please help with any form of 'Plan B'! Thank you.
2 Answers
- BernadetteLv 78 years agoFavorite Answer
Please know that I see nothing about your account that would indicate it has been compromised or hacked in any way. However, if you are ever concerned some one else is accessing your account I recommend changing your password.
While you can't update your browser most of the time some basic browser troubleshooting can solve the sort of problem you are encountering. Please try the troubleshooting steps listed in the following Yahoo! Help article. Please note, the steps for clearing cache and cookies may be different depending on which browser and version you are using:
Troubleshooting browser issues in Yahoo! products (linked below)
- scottymarie1Lv 78 years ago
Hi, Your Yahoo Account may have been Hacked, this is happening to people all over the Yahoo network.
ANYWAY HERE'S WHAT YOU NEED TO DO:-
You need to contact Yahoo by Email
This can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo page.
Then Click on Mail, or whatever one is best for you, then click on GET HELP for Customer Care, Right hand side of page.
Fill in Category and Sub Category,
Make sure you fill in Briefly tell us how we can help, press Enter.
Then for more help Click on EMAIL A SUPPORT AGENT.
There will be a form to fill in.
Then yahoo will contact you at a different email address you need to give them, they need this to give you instructions regarding your yahoo account.
This email address CANNOT be a yahoo email one. You need to create a new one either Google, Hotmail, etc.
You will also be asked to create a new password.
Good Luck