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How do you get windows media player to recognize a device(mp4 player)?

When I plug my mp4 player into the computer, it charges fine and it is plugged in properly. However, when I go to sync music from windows media player, the program says to connect a device when it is already connected. Can anyone help me fix this problem so I can sync music? I think the problem in with media player. Thank you!

2 Answers

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  • 8 years ago
    Favorite Answer

    You need to set it up in WMP ("give it a name") first.

    Aslo, make sure it is fully charged and there is no LOCK or HOLD switch activated (and not while charging).

  • ?
    Lv 4
    5 years ago

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