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iPhone disabled please connect to iTunes. Please help mee?
Hello
My son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to iTunes'
I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deleted
I'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back
I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.
I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.
Is there any way I can get my photos back?
Can Apple get them back for me?
Please help
1 Answer
- 8 years agoFavorite Answer
If you have iCloud and photostream activated this will save your last 1,000 photos, but not videos. That way you can download the iCloud software from Apple.com and these will be downloaded to your pc (if it's a mac it'll do it automatically via iPhoto). But double check with apple first before you restore the phone