Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

?
Lv 7
? asked in Computers & InternetHardwareAdd-ons · 8 years ago

MSI Radeon HD 7870 not working when installed?

Okay, it's been a long afternoon.

My brother purchased an MSI Radeon HD 7870 to upgrade from his Nvidia GeForce 9800 GT.

We have uninstalled the old Nvidia drivers, [we believe] installed the AMD Catalyst drivers (version 12.xx), and still cannot get it to work. When the computer is started with the new card in it, there is no image on the monitor.

Does anyone have suggestions on what we are missing? We've hit a wall, and technical support is closed until Monday.

1 Answer

Relevance
  • 8 years ago
    Favorite Answer

    Uninstall the amd drivers , shutdown and take out the amd graphic card , use the old nvidia graphic card to get a display might need to install back the old drivers ,install ccleaner , shutdown start in the safemode run ccleaner registry mode this should clean up all the old registry nvidia and the new amd driver files , reinstall the amd graphic card and see will that help out the problem

Still have questions? Get your answers by asking now.