Who services tracfone?

Okay my phones internet keeps giving me a code 130 every time I turn on my 3g data. I can get connected for about 2 minutes then it fails again. My wife's phone is also doing the same thing we both have the huawei ascend y. I know its a crap phone to begin with but it has been reliable in the past but now its just crap. I'm posting this question with it but I doubt it will work if it does then please answer if you know this answer. Who services these phones and how can I find out if its a tower issue or an update issue? Its the straight talk service with a tracfone. Do I talk to a Walmart employee or is there a number I can call. I can send texts and receive phone calls but my internet is shot. And I just reloaded another $45 for the unlimited everything service. Thank you ahead of time if you answer and please like usual if you can't answer then don't post anything rude.