Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

EASY 10 POINTS! COMPUTER FREEZING?

Please help me! My laptop keeps on freezing, I may be on any site and it just freezes (mostly youtube) and I can't use the mouse to move or anything. The only way out it to shut it on by pressing the power button (central alt delete doesn't work) I'm afraid I'll damage my computer if every time it freezes I have to use that button. It doesnt really seem to have a specific time but I'm not watching if it does. PLEASE HELP ME. (I also can't take the battery out)

6 Answers

Relevance
  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Heat is the biggest culprit when puters just shut down or crash. First thing is to make sure the fans and vents are clean and clear. Get a couple cans of compressed air and blow out the vents and fans. The best way to blow the fan and heat sink is to blow the air into the exhaust vents. Hold your hand over the vents and find which one is blowing air out. It is normally the one you can see one the side or back of the laptop. You can place the laptop on a towel upside down so you can see the inlet vent and place the tube from the can of compressed air at the exhaust vent. Press the trigger on the can and move the tube back and forth across the outlet vent. Make sure you can feel the air coming out of the inlet vent. If you have someone to help, you can get someone to hold a vacuum hose near the inlet vent while you're blowing air in the outlet vent to help catch the dust coming out. You can find some good videos on YouTube on how to keep a laptop clean.

    The nest thing is to run diagnostic on it. When you press the power button start tapping the F key that is for your puter and the BIOS menu will open. Select diagnostics if you have one and test everything to find any errors. Not all system come with a BIOS diagnostics. If the hard drive fails you're going to have to get a new one and order the recovery DVD from the manufacturer. If everything passes, it sounds like the OS is corrupted. If you have a system repair CD or a Windows install DVD, boot from the DVD/CD and run repair from it. You will have to access the boot device options in the BIOS to make it boot from the DVD/CD. If you do not have a system repair CD you can make one from a puter that has the same OS as yours. If that does not fix it then your probably going to have to reload your OS to get back up and running. You will need to recover your data and files before doing that. If you wish to try to recover your files go to the link below and read on how to download and use a Linux Live CD to boot the system to recover what you want. If you have a Windows 8 puter then you need to turn off secure boot before using the CD. The Live CD will also allow you to check out the rest of the puter.

    http://www.howtogeek.com/howto/windows-vista/use-u...

    Once you have recovered what you need you can reload your OS.

    Try Advanced boot options. When you press the power button, start tapping the F8 key. You will see the advance boot menu. Select repair your computer. Select your language and then enter your user name and password. Then click on (brand name) factory Image Restore and next. Answer the question and it should start the recovery back to factory settings.

    If you can not access the advance boot options then try recovery from the recovery partition.

    When you press the power button start tapping the F key that is for your puter and the BIOS menu will open, select the recovery mode. This will reset your puter back to factory settings.

    Manufacturers BIOS menu F key

    HP/Compaq ESC

    Sony F2

    ASUS Del

    Gateway, eMachines F10

    Acer, Dell, Fijitsu, Gigabyte, Toshiba F12

    This is what a BIOS menu will looks like. Yours might be different, I am posting this one to give you an idea of what to look for.

    F1 = System Info

    F2 = System Diagnostic

    F9 = Boot Device options

    F10 = BIOS Setup

    F11 = System recovery

    Source(s): TWB 35+ years of experience in the service industry. You name it, I have probably fixed it. I did not design it, I did not build it, I did not break it, but I am the one who can fix it. What that means is that I have spent a life time taking these things apart and seeing how they are made. The difficult we do right away, the impossible just takes a little longer. I hear voices, so please be quite so I can listen to them.
  • ?
    Lv 4
    5 years ago

    I have window 7 it was once appearing like that then it crashed after it used to be crashed and constant we use kasperwaskey i consider that is how you spell it anyway it used to be web safety gadget and now my laptop works nice i mean it does freeze as soon as in a even as butt for like a minute i recommend getting a web protection gadget to there round 70 80 dollars but they work and rebooting it won't work i tried and never download an endemic protection gadget on the internet you handiest emerge as with extra virus us

  • Anonymous
    8 years ago

    it depends on your operating system becasue when i had my Windows Vista(Worst one) it did the same thing to me. I kept getting blue screens and it kept freezing every 30 mins, But when i upgraded it to windows 7 i had no problem and everthing was working great so it may be your os but its what i think

    Source(s): experience
  • josh o
    Lv 4
    8 years ago

    pry have dust inside laptop causing overheating. get a can of air and blow it out

  • How do you think about the answers? You can sign in to vote the answer.
  • Anonymous
    8 years ago

    I dont think that it will damage the computer for pressing the button everytime it freezes but I suggest that you shout down the computer with the power button one last tIme, then leave the computer alone for about an hour or two to "calm down" a bit, then reopen it and it should be okay. It worked when I did it once

  • Anonymous
    8 years ago

    I don't KNOW

Still have questions? Get your answers by asking now.