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Is sticky lock on iPhone4s covered under warranty?
I purchased my iPhone 4s from NTelos in October of last year (about 10 months ago).
The phone has no other damage or issues other than a sticky lock button.
Is a replacement or repair covered by the iPhone's 1 year warranty?
If not, would my phone provider (NTelos) be able to repair or help me find someone who can?
2 Answers
- 8 years agoFavorite Answer
Hey,
The issue you are experiencing is a common problems with versions of the iPhone. To that matter, since you are still covered under warranty and saying that your phone hasn't had any software modifications like jailbreaking, or been tempered with like attempting to open it, than you should be fine as apple will fix it. You would have to set up a appointment with a genius representative through apples website. After that you should be good to go. In some cases if the genius representative notices that...
1)The device has been dropped.
Or
2)The button has some sort of residue on it
Than you might be out of luck. Make sure all the above steps apply or don't apply to your handset before going.
Hope this helps :)
- 8 years ago
YES, TAKE IT TO THE APPLE STORE AND THEY WILL GIVE YOU A NEW ONE. ANY DEFECT IS COVERED.
