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Brat
Lv 6
Brat asked in Computers & InternetSecurity · 8 years ago

How do I remove this virus?

Everytime I click on a link a page pops up with the address of transporter-preserve.com. It's really annoying, it's telling me to download a flash player.

3 Answers

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  • Anonymous
    8 years ago
    Favorite Answer

    my advice is to go onto a website called www.superantispyware.com and install it onto your pc. It shouldn't take to long to download and install, and then run a quick scan. It should come up with The option to remove or quarantine the virus, it's up to you what you do from there, either way your pc should be safe.

    Source(s): IT Support Engineer - Harkand ISS
  • Anonymous
    7 years ago

    Hey,

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  • TWB
    Lv 7
    8 years ago

    Looks like a browser hijacker. Try the program below.

    This program gets rid of most adware and browser hijackers.

    http://www.bleepingcomputer.com/download/adwcleane...

    This program gets rid of most of the junkware. If you use this program, be careful if you have a toolbar that you want to keep.

    http://www.bleepingcomputer.com/download/junkware-...

    If they do not work try the info below

    This covers checking for a virus. If needed, to recover your files and restore it back to factory setting.

    You can try ESET online scanner to check for a virus. Below is a link for the instructions on how to do it online in safe mode. This will find the more easier one and get rid of them.

    http://kb.eset.com/esetkb/index?page=content&id=SO...

    If you have a real stubborn virus or wish to check for the kind of virus that can hide from the normal virus scanners, use the directions below.

    First thing to try is to run RKill. The first link below discusses how it works and it is VERY IMPORTANT to read this page. The second link is for the virus removal guides offered by Bleepingcomputer. You will need another puter to download RKill and malwarebytes. You will need both of them on a thumb drive, DVD or a CD. RKill has different filenames because some malware will not allow processes to run unless they have a certain filename. Therefore when attempting to run RKill, if a malware terminates it please try a different filename. READ the instruction carefully on how to use the programs together.

    http://www.bleepingcomputer.com/forums/topic308364...

    http://www.bleepingcomputer.com/virus-removal/

    http://www.malwarebytes.org/

    The link below will show you how to remove the FBI MoneyPak, Mandiant U.S.A Cyber Security, Department of Justice, QVO6 or any other ransomware. It will also get rid of viruses that has your safe mode locked down.

    http://www.bleepingcomputer.com/virus-removal/remo...

    If all else fails you will need to try to recover your data and files. If you can not boot into Windows to make a backup of your files then you can go to the link below and read on how to download a Linux Live CD to boot the system to recover what you want. If you have a Windows 8 puter then you need to turn of secure boot before using the CD. The live CD will also allow you to check out the rest of the puter. It helps to have a thumb drive or a external drive to copy your data and files to.

    http://www.howtogeek.com/howto/windows-vista/use-u...

    After you get your data backed up you can restore it back to factory settings.

    Using the Advance Boot Options

    When you press the power button, start tapping the F8 key. You will see the advance boot menu. Select repair your computer. Select your language and then enter your user name and password. Then click on (brand name) factory Image Restore and next. Answer the question and it should start the recovery back to factory settings.

    Using Recovery from the recovery partition

    When you press the power button start tapping the F key for your puter and the BIOS menu will open. Select recovery from the menu, answer the question and the recovery should begin. Depending on your puter this will take one to two hours.

    Manufacturers BIOS menu F key

    HP/Compaq ESC

    Sony F2

    ASUS Del

    Gateway, eMachines F10

    Acer, Dell, Fijitsu, Gigabyte, Toshiba F12

    Your BIOS menu should look something like this. Yours might be different. I am posting this to give you an idea of what it looks like.

    F1 = System Info

    F2 = System Diagnostic

    F9 = Boot Device options

    F10 = BIOS Setup

    F11 = System recovery

    Source(s): TWB 35+ years of experience in the service industry. You name it, I have probably fixed it. I did not design it, I did not build it, I did not break it, but I am the one who can fix it. What that means is that I have spent a life time taking these things apart and seeing how they are made. The difficult we do right away, the impossible just takes a little longer. I hear voices, so please be quite so I can listen to them.
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