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Lv 7
? asked in Computers & InternetSoftware · 8 years ago

exactly how can I find out which MS explorer browser I'm using?

I need your help but it must be detailed as I know little about computer hardware/software.

Thank you.

By sheer luck I was able to reinstall the Vista Operating system when my home computer totally stopped operating. (this computer and OS is about 8 years old.

Of course I lost all the information I had previously stored.

I tried to enter my account in Bank of America but I got a message when I was on the bank's

web site that the Explorer browser could not access this account.

I tried a few times with the same result.

I then tried to access my Capital One credit card account and was successful.

But when trying to access my Discover Card account I got the same rejection,

of no access as I got when I tried the Bank of America bank account.

I'm guessing that I have an old version of the Explorer browser which is causing this problem.

But I don't know how to find out which version I have.

Or how to up date to a newer version of Explorer.

I want to stay with MS Explorer to minimize my confusion in jumping to a new browser like firefox, etc.

Thank you VERY MUCH for any and all help

Update:

THANK YOU!...Alan917

1 Answer

Relevance
  • 8 years ago

    In the IE menu bar, click on Help/About Explorer. The box that pops up will tell you the version.

    Also if you have just installed Vista make sure Windows Updates are set to Automatic and accept all updates offered.

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